Restaurant Operations Specialist at Bolt

Job Description

Description



Bolt, previously known as Taxify, is the leading European transportation platform providing ride-hailing and scooter sharing services. The company’s mission is to make urban travel easier, quicker and more reliable


We are looking for a rockstar Restaurant Operations Specialist to join the Bolt Food team in Nairobi. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform


Support all Bolt’s Food Delivery operations in the city

Create and optimise processes – scaling is our priority; you will help us find the most efficient way to transform thousands of leads into active restaurants every month and manage the accounts

Analyse data – you will monitor our engagement, quality and utilisation metrics and ensure a great experience for our users and restaurants

Onboard new restaurants on Bolt Food platform: upload menus, photos, prices, organise menu photo-shooting, ship our tablet to the restaurant, train restaurant staff how to use Bolt Food app

Support existing restaurants: solve most time-sensitive operational issues, update the menu, pricing and other content information, ad-hoc tasks related to restaurants operation


Requirement

Have 2 years experience in an analytical position

Have a data-driven analytical mindset (good Excel skills are a plus)

Amazing negotiation and communication skills

Be a hustler, not stopping after 20 obstacles a day

Be passionate about new technologies and food tech

You are a problem solver

Great people skills. You can easily network with people of all background

Experience in sharing economy, tech business, transport industry, startup or dynamic high-growth company

Experience in product launches or running a business
 
 

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